Return & Refund Policy

We have a 5-7 day return policy, which means you have 1-2 hrs after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at skmobile410206@gmail.com. Please note that returns will need to be sent to the following address: SK MOBILE KASALKHAND BUS STOP NEAR INDIABULLS GREEN PANVEL RAIGAD MAHARASHTRA 410206.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at skmobile410206@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like BROKEN, DAMAGE, FITTING IN MOBILE. We also do not accept returns for hazardous. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on ANY KIND OF DAMAGE AND BROKEN ITEM .

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item

Replacement

We will notify you once we’ve received and inspected your return, and let you know if the replacement was approved or not. If approved, you’ll be automatically return on your original shipping address within 5-7 days. Please remember it can take some time for company to process and post the replacement too.

If more than 15 business days have passed since we’ve approved your return, please contact us at skmobile410206@gmail.com.